What Uptrends can do for you
Uptrends performance monitoring service for hosting industry.
As a hosting provider, you know that downtime means unhappy customers, potentially even causing customers to begin looking for an alternative hosting provider. With Uptrends monitoring services, you can always be aware of server issues to make sure you can take corrective actions and experience a long term improvement in the uptime of your services. Let Uptrends help you keep your customers happy!
Many hosting companies utilize an internal monitoring service. This provides only a base line of information. For more reliable data, it is critical that you gather data from geographically dispersed locations from outside your firewall. That is where Uptrends comes in! When an infrastructure problem occurs with one of your servers, we will notify you immediately, allowing you take instant corrective action. With a reliable external monitoring service, you can best ensure that you are offering your customers the best possible uptime as well as happier customers.
You have several account options with Uptrends. You can use our basic Enterprise or Professional accounts if you’re looking to simply monitor your own servers, network devices and websites. Or, if you are interested in creating an additional product feature (and sales tool), you should consider Uptrends Insight, a unique tool only offered by Uptrends. With Insight, you will be able to provide your customer with a control panel of their own so they can view detailed reports on the uptime and availability of their sites as well as user-defined reporting tools. Uptrends Insight is a great sales tool to convince customers that you provide the best possible uptime and that it is verified by an independent third party. When you have an SLA with customers, you can use Uptrends Insight to verify the uptime objectives and set yourself apart from the competition.
Diagnose server, network and website failures
With Uptrends uptime monitoring services, you can diagnose errors to improve your server, network and website performance and prevent issues. As part of the Uptrends server monitoring services, you can monitor different protocols such as mail server, DNS, ping, SQL, MySQL, FTP and many more. In case of website failures, Uptrends will make a screenshot of the error, perform automatic traceroutes, and provide you detailed error log files.
Immediate alerts. Define escalation levels and maintenance.
Uptrends can send alerts to your mobile phone, email, RSS and instant messenger. You will be notified the instant an issue is recorded, you’ll be provided with details regarding the nature of the issue as well as notification the moment the issue has been resolved. In case of a site failure, we will perform a redundant check from an alternate checkpoint so you never receive a false alert. With Uptrends, you can define your own escalation settings and alert definitions. You can define maintenance periods as well as who will receive alerts and when.
Detailed online and e-mail reports
The online and email reports will help you identify and solve issues quickly. It will also help you prevent future issues. You will be able to view reports about the uptime, downtime and total page load time using our global monitoring network. You can select your own time period, view snapshots of the errors and export the reports using a variety of formats, including our XML interface. Start monitoring your server, network and website. Free 4 week trial. Signup now. Uptrends continues to serve as a leading provider of website, transaction and server monitoring services for over 1500 customers in 23 countries. And because we have offices in both the US and Europe, you are guaranteed around the clock, responsive customer support. Signup for a free monitoring trial now.