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An excellent uptime and performance are critical.

 

Website monitoring

Uptrends performance monitoring for your company.

Your website should load fast, be always available and function correctly

As a company with an online presence, excellent uptime and site performance are critical. As soon as your visitors, users or customers experience downtime, slow web pages, failures with shopping carts, servers that are not up or registration forms that aren’t working properly, they will often resort to another service provider, resulting in a loss of site visitors, leads, customers and revenue. Most companies are using applications on their sites from a number of different providers such as internal search engines, registration forms, shopping carts and payment solutions. Everything on your site can work perfectly, but a single application from a third party solution provider can cause problems during the order process. Uptrends can verify all the steps of any online transaction and verify the full availability and page load time of each page on your site.

Forrester Consulting published a research report showing that two seconds is the new threshold in terms of an average online shopper's expectation for a web page to load. Additionally, research from Google and Microsoft shows that a delay of just 0.5 seconds will cause:

  • More bounce rates
  • Lower search engine ranking in Google
  • Less pageviews
  • Less revenue per visitor

The following table shows the impact of downtime:

Annual Uptime Annual Downtime Business Days 95% 438 hours Almost 3 weeks 99% 87 hours, 36 minutes Almost 4 days 99.9% 8 hours, 45 minutes A whole business day 99.99% 53 minutes

Uptrends can monitor your website, shopping carts, internal search engine, registration forms from an end-user perspective. With data collected and reported by Uptrends, you can improve the uptime and performance of your website and online shop. You will have more visitors, more satisfied customers and even an increase in revenue.

Monitor your website, transactions and servers from end-user perspective

To optimize the visitor, user and customer experience, it is critical to monitor from the end user's perspective. Uptrends simulates real visitors, users and customers. Monitoring web-based services from outside the firewall is the proven method for ensuring reliability and availability for your website, server and online transactions. For thousands of customers around the world, Uptrends has proven to be the leading provider of website, server and transactions monitoring services with the most reliable global monitoring network.

Advanced transaction recorder

Easily record your own transactions with the Uptrends Transaction Recorder. The Recorder runs on your own computer, allowing you to click and navigate in your own web pages, fill in logins, contact forms or shopping cart pages, just like you would in your regular browser. We will record every click or selection, and any text you type in your web pages.

When you complete your transaction, the transactions recorder will upload it to your Uptrends account. The transaction will be actively monitored immediately. Of course, if you need any help, our technical consultants can also help you custom create the transactions at no additional fee.

Checkpoints in all major cities and every continent

Uptrends has partnered with leading infrastructure and connectivity providers to establish our advanced global monitoring network. We have dozens of monitoring checkpoints in major cities throughout all of North America, Europe, Africa, Australia and Asia. Uptrends continues to expand our global monitoring network and continually adds new checkpoints.

Diagnose server, application and website failures

With Uptrends uptime monitoring service, you can diagnose errors to improve your server, applications and website performance and prevent issues. As part of the Uptrends server monitoring service, you can monitor a wide variety of different protocols, ensuring that you can get the monitoring you need for almost any web-based site or service. In the event of a website failure, Uptrends will take a screenshot of the error, perform an automatic trace route, report the error from the checkpoint where it was recorded and provide you detailed error log files. Immediate alerts. Define escalation levels and maintenance.

Uptrends can send alerts to your mobile phone, email, RSS and instant messenger. We will instantly notify you regarding the issue that was recorded, as well as and when it has been resolved. In case of site failures, we will perform a secondary check from an alternate global checkpoint, ensuring that you never receive a false alert. With Uptrends, you can even define your own escalation settings and alert definitions as well as configure maintenance periods and customize the types of alerts that go to specific operators in any given scenario.

Detailed online and e-mail reports

The online and email reports will help you identify and solve issues quickly as well as provide the diagnostic tools you need to prevent issues from recurring in the future. You will be able to view reports about site uptime, downtime and total page load time using data collected by our global monitoring network. You can select your own time period for customizing reports view snapshots of the errors recorded and export the reports through a myriad of formats, including our XML interface. Start monitoring your website, transactions and server. Free 4 week trial. Signup now.

Uptrends continues to serve as a leading provider of website, transaction and server monitoring services for over 1500 customers in 23 countries. And because we have offices in both the US and Europe, you are guaranteed around the clock, responsive customer support. Signup for a free performance and uptime monitoring trial now.