Account setup - Operators

1. How do I add an operator?
2. How do I give an operator administrator rights?
3. I only want to receive alerts in a specific period during the week. How do I set this up?

1. How do I add an operator?

Navigate to "Account settings" and choose "Operators" in the menu. In this screen, click on "Add operator".

2. How do I give an operator administrator rights?

If you want to set an operator as an administrator, simply add them to the "Administrator" group. Navigate to "Account setup", "Operator Groups", "Administrators" and click on "Edit".

3. I only want to receive alerts in a specific period during the week. How do I set this up?

You can add a duty scheme to every single operator. Navigate to "Account setup", "Operators" and select an operator. In this screen, go to the "Duty schedule" tab and click on "Edit". Now click on "Add off duty period". Here you can define the off duty periods of an operator. When an operator is off duty, no alerts will be sent to the operator.