Customer Support

The Uptrends support team is committed to customer satisfaction with our free product support. Therefore we have divided our customer support into different sections:

1. Getting started

Go to our Getting started page if you want to get more information about how to sign-up for an Uptrends account, how to setup a probe and to start to monitor your website, network or servers.

2. General FAQ

Login and click on Help if you want information about the settings such as probes, alerts, operators, probe groups, operator groups, checkpoints, online reports and email reports.

3.Billing FAQ

Click here if you want information regarding billing and invoices.

4. Lost password

Click here to retrieve your password by e-mail.

5. Contact Us

To contact us, please go to our Contact Page. Our customer support and sales representatives will respond to your enquiries within 24 hours during normal business hours. We look forward hearing from you!