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Technical Product Specialist Alphen aan den Rijn

Uptrends is looking for a Technical Product Specialist

Are you looking for a challenging next step in your career as a technical product specialist? Are you looking for a technically challenging support environment, permanent work location, and collaboration with professional Software Engineers? Then keep reading about your options at Uptrends and apply!

Full-time · Alphen aan den Rijn Apply now

This is what we offer you

A gross starting salary up to €4,000 per month.

An annual contract followed by an open-ended contract.

Of course, reimbursement for your travel expenses whether you come by car or train.

A bonus in the form of an extra month’s salary with the achievement of targeted profits.

A brand new (development) laptop, and a company smartphone (of your choice, of course).

Work from Alphen aan den Rijn with two days working at home on Tuesdays and Thursdays.

A budget and five days for continued training courses of your choice.

Every office day you enjoy a (free) extensive lunch buffet, and the fruit basket is all yours.

Visit at least two tech conferences per year with your team. That makes us all smarter.

A generous pension allowance that lets you do what you want. Everyone arranges it their way.

Three times a year, enjoy a technical evening (with pizza) to learn about all kinds of topics.

Space and support to grow into a new role such as sales or development.

What do you do as a technical product specialist at Uptrends?

You work in an international support team to support and advise our users and potential customers. As a Product Specialist, you are the link between customers and Uptrends. You are the expert of our range of products and help translate complex customer questions into a complete monitoring solution. You are a point of contact for the sales department, and you support them with customer presentations, customer visits, and giving product training. You are an evangelist for our product range, and you can convey our product story convincingly.

Who is our ideal candidate?

  • Experience with software application support preferably in a SaaS environment or cloud environment.
  • Experience as a software product specialist or a similar position.
  • Extensive experience with monitoring of websites or internet services.
  • HBO (bachelor's degree) working and thinking level.
  • Good command of the Dutch and English language.
  • Someone who can properly distinguish between main issues and side issues.
  • Broad knowledge and experience with internet protocols TCP / IP, HTTP (S), ICMP, DNS, client and server certificates, cyber suites.
  • You are creative in coming up with new solutions.
  • Interest in the operation of the Internet and Internet applications and the monitoring thereof.
  • Knowledge and experience of APIs and the monitoring thereof.
  • Knowledge and experience with building and monitoring web transactions.
  • Good knowledge of HTML
  • Familiar with JSON, XML, XPath, SOAP, regular expressions
  • Experience in building websites and using modern front-end techniques such as Javascript, jQuery, CSS.
  • Experience with the Chrome F12 tools and Fiddler, browser developer tools.
  • Experience with Wireshark is an advantage.
  • Knowledge of German or French is an advantage.

What makes this job interesting?

  • A challenging position where you can give direction and interpretation to your specialty, and you can spread your product knowledge to the maximum.
  • You work in a team consisting of five support engineers, each with its own specialism.
  • You work with a leading monitoring product that is continuously expanded and improved.
  • You work in a technically advanced environment with the most modern internet technologies. This way your own knowledge and experience develops in a positive direction.
  • You work in a growing organization with career opportunities.


Send us your resume and portfolio (website) via the button below. Do you have additional questions? Then contact Chantal Sauter (HR Advisor) via telephone number: 06 283 318 48. We look forward to your application!

Apply now