Facebook website not available for users and visitors

Burlington, March 7, 2012 – Uptrends detects downtime website Facebook. The website monitoring company Uptrends.com, detected significant website downtime for the website of Facebook.com. This disruption of service translated to the inability of a portion of the 845 million Facebook users not to have access to the website during that time. This was especially true for German Facebook users who could not access their accounts between 12 AM to 3 AM Eastern Time. Users in other various other European countries also experienced the site outage.

The issue appears to be the result of apparent DNS problem with the Facebook website. DNS servers translate domain names to IP addresses. By 9 AM EST, the DNS issues appear to have been resolved and the website was available to visitors and users again.

Methodology

Uptrends tested the availability of the front page, at 5 minute intervals, using 85 global checkpoints. If the website was not able to be reached, a second checkpoint from a different location performed another availability check. If the website was still not available, it was defined as an error. During the research period, only the availability of the front page was examined. Scheduled maintenance periods were not factored into these test results. For the period when a website was available, it was registered as uptime. During the period when errors were generated, it was registered as downtime.

About Uptrends Website and Transaction Monitoring

It is Uptrends mission to increase availability of websites, servers and transactions and to reduce costly downtime for businesses and entrepreneurs that operate online. The Uptrends monitoring system, uses a network of 85 checkpoints from various countries around the world. More than 1,500 customers in 39 countries rely on Uptrends to keep them informed of their site, server and transaction performance, so that potential problems can be identified and downtime reduced as much as possible. Uptrends has offices in USA, the Netherlands and Germany.

If you are a journalist and want to have more information please go to our contact form. You can also call us via 781-791-7670 and ask for Jim Jaworski. You can also follow us on Twitter.