Mashable Downtime Continues

SAN FRANCISCO, December 18, 2009—Mashable.com, the popular technology blog, continues to be plagued by periods of extended downtime, as recorded by the website monitoring company Uptrends (www.uptrends.com).  Today, starting at 1:40pm Pacific Standard Time, Mashable’s website went down for a period of 25 minutes.  This is one of dozens of similar issues that have occurred for the popular technology blog in the last 12 months. 

Mashable.com is a technology focused blog specifically reporting on social networking, web 2.0 and related technology news.  With more than 5 million monthly page views, Mashable has consistently ranked in the top 10 of all blogs worldwide in terms of traffic according to Technorati.com’s blog rankings.  

Despite its popularity, the site has experienced a considerable amount of downtime throughout most of 2009.  Over the course of the last 12 months, Uptrends has visited Mashable (www.mashable.com) every 5 minutes from 22 checkpoints worldwide and has recorded the results of each visit. In that time period, Uptrends recorded several statistics, including:

•    279 errors recorded where visiting the site was not possible
•    Over 26 hours of cumulative website downtime for the year
•    8 different types of common errors, most of which indicate web server issues.  
•    Recorded downtime does not fit within a similar time of day that typically indicates scheduled maintenance periods.
•    Today’s 25 minute period of downtime was Mashable.com’s the third outage in the last 90 days to last 20 minutes or more

Methodology: Using worldwide checkpoints in USA, Canada, UK, the Netherlands, Germany and Australia, Uptrends monitored the availability of websites in the study every 5 minutes for 365 days.  In cases where the website cannot be reached, a second checkpoint performed the availability check. If the website was still not available it was defined as an error. During the research period, Uptrends was not made aware of maintenance periods of the websites. Uptrends monitored only the uptime of the front page of Mashable.com.

About Uptrends Website, Server and Transaction Monitoring

Uptrends.com has as its mission the increased availability of websites, servers and transactions and the reduction of costly downtime for businesses and entrepreneurs that operate online. The Uptrends monitoring system uses a network of checkpoints in various countries such as the U.S.A., Canada, the U.K., Germany, the Netherlands, Belgium, Sweden, Singapore, China and Australia. More than 1,500 customers in 23 countries rely on Uptrends to keep them informed of their site, server and transaction performance so that potential problems can be identified and downtime reduced as much as possible. 

Additional information is available from the following:
Uptrends North America +1 (415) 839-8450
Uptrends UK: 0808-1010-917
www.uptrends.com

For a copy of the full survey results, please contact Uptrends.com