US staffing agencies plagued by website downtime

SAN FRANCISCO, April 30, 2010- Websites for an overwhelming number of staffing firms experience downtime on a regular basis, according to the recent study released by, the global website monitoring company (
Uptrends conducted a survey of 100 staffing agencies over a 90 day period, and found that 40% of the websites monitored had periods where the website proved to be unavailable for at least 2 hours or more.  Furthermore, 10% of the companies surveyed had downtime ranging between 10 and 93 hours during the survey period.

From a web traffic perspective, the most active sector in the recruiting and staffing industry provides staffing and recruiting services for the healthcare industry.  Yet, 5 of the 10 least stable websites monitored focus their efforts in this niche.

“Any company who is trying to put Americans back to work in the face of rampant unemployment should make take this issue seriously”  said Andrew Stock, Director of North American Operations for Uptrends.  “And when you take into account that the vast majority of job seekers will make initial contact with staffing firms via the Internet, the availability of these sites should be of extreme concern to the industry”.

In the table below are the least-stable websites monitored in the survey with details regarding the  cumulative length of time that each site was down during the 90 day survey period:

Company Name
URL Cumulative Downtime
ATC Healthcare 92.88 hours
STG International 47.52 hours
The Judge Group 30.24 hours
TeamStaff 21.6 hours
Advance Med 19.44 hours
The Sedona Group 15.12 hours
Reed HealthCare 15.12 hours
Healthcare Locums 12.96 hours
MedStaff 12.96 hours
Star MultiCare Services 10.8 hours

Methodology:  Using worldwide checkpoints in USA, Canada, UK, the Netherlands, Germany and Australia, Uptrends monitored the availability of websites for 100 staffing agencies located across the United States.  Monitoring took place in 5 minute increments for a 90 day period.  In cases where the website could not be reached, a second checkpoint performed the availability check. If the website was still not available, it was defined as an error. During the research period, Uptrends was not made aware of maintenance periods of the website being monitored. Uptrends monitored only the uptime of the front page of each website.

About Uptrends Website, Server and Transaction Monitoring has as its mission the increased availability of websites/05/2010, servers and transactions and the reduction of costly downtime for businesses and entrepreneurs that operate online. The Uptrends monitoring system uses dozens of checkpoints in various countries such as the U.S.A., Canada, the U.K., Germany, the Netherlands, Belgium, Sweden, Singapore, China and Australia. More than 1,500 customers in 23 countries rely on Uptrends to keep them informed of their site, server and transaction performance so that potential problems can be identified and downtime reduced as much as possible.

Additional information is available from the following:
Uptrends North America +1 (415) 839-8450
Uptrends UK: 0808-1010-917

For a copy of the full survey results, please contact us.