New Study Reveals Website Performance of Travel related Websites

Uptrends publishes Website Performance Monitoring for 102 international travel related websites

Competition to reach the world's fastest growing travel source markets is fierce in today's online travel and tourism industry. Airlines, accommodation providers, destination guides, online travel agencies and (social) travel and networking communities have stepped up website efforts to draw in the international travel and tourism audience. Today’s consumers demand deeper insights regarding potential destinations and reviews through high levels of website performance and fast loading website pages. According to industry experts, 78% of consumers indicated they would switch to a competitor’s site due to poor website performance at peak times.

Uptrends, leader in Website, Server, Transaction and SLA Monitoring, today released key findings from a research study examining website performance to 102 travel related websites, social communities and destination guides. Over the last 30 days (March 12th until April 10th), Uptrends monitored the home pages of these companies to determine if their websites were available for their visitors or (potential) customers. We conducted the test from over 100 checkpoints worldwide, with a monitoring interval of 5 minutes using Uptrends Website Monitoring software.

Below are some of the key findings regarding their websites’ availability:

  • The average uptime for the entire group of 102 websites was 99.91%, which indicates that each website was unavailable for an average time 37 minutes during the monitored time period.
  • The average uptime for the 25 least accessible websites was 99.68% representing an average downtime per website of 2 hours and 15 minutes over the monitored 30 days.
  • Of the 102 monitored websites, 19 (18.6%) of them did not perform well. Their websites only maintained an average uptime between 98.93% and 99.89%, while 35 (34.3%) had the best possible performance rating with an uptime of 100%.
  • During the monitored period, the website Timeout.com was the least available with an inaccessibility of 7 hours and 33 minutes (uptime 98.93%), followed by Tripatini.com (uptime 99.07%, downtime 6.6 hours) and HolidayInn.com (uptime 99.16%, downtime 6.0 hours).
  • During the study, a total of 870.075 checks were performed which yielded a total of 674 page errors.

Overview of the website performance monitoring of 102 travel related websites during March 12th 2013 – April 10th 2013

 

Website

Uptime (%)

Down time in hours

Down time in minutes

# page errors

1

Timeout.com

98.93

7.5

453

78

2

Tripatini.com

99.07

6.6

395

79

3

Holidayinn.com

99.16

6.0

359

56

4

Whichbudget.com

99.27

5.2

312

50

5

Hrs.com

99.40

4.3

257

51

6

Fodors.com

99.62

2.7

160

30

7

Adioso.com

99.69

2.2

130

26

8

Igougo.com

99.70

2.1

128

19

9

Jetsetter.com

99.71

2.1

125

24

10

Travellerspoint.com

99.73

1.9

115

19

11

Roomorama.com

99.74

1.9

112

21

12

Hostelworld.com

99.76

1.7

101

18

13

Airtimetable.com

99.80

1.4

84

16

14

Hyatt.com

99.83

1.2

72

11

15

Raileurope.com

99.85

1.1

65

13

16

Viator.com

99.86

1.0

58

10

17

Insidethetravellab.com

99.88

0.9

52

10

18

Cunard.com

99.88

0.9

51

10

19

Travelblog.org

99.89

0.8

46

9

20

Ebookers.com

99.91

0.7

40

8

21

Orbitz.com

99.91

0.7

40

8

22

World66.com

99.92

0.6

35

6

23

501places.com

99.93

0.5

30

5

24

CheapTickets.com

99.93

0.5

30

6

25

Yapta.com

99.94

0.4

25

5

26

Wikitravel.org

99.95

0.4

23

4

27

Airbnb.com

99.95

0.3

21

4

28

Tripwolf.com

99.95

0.3

21

4

29

Frugaltraveler.blogs.nytimes.com

99.95

0.3

21

4

30

Wegolo.com

99.95

0.3

20

3

31

Virtualtourist.com

99.96

0.3

18

3

32

Gogobot.com

99.96

0.3

16

3

33

Hobotraveler.com

99.96

0.3

16

3

34

Budgetplaces.com

99.96

0.3

15

3

35

Perceptivetravel.com

99.96

0.3

15

3

36

Homeexchange.com

99.96

0.3

15

3

37

Momondo.com

99.96

0.3

15

3

38

Hostelbookers.com

99.97

0.2

13

2

39

Venere.com

99.97

0.2

12

2

40

TripIt.com

99.97

0.2

12

2

41

Expedia.com

99.97

0.2

11

2

42

Startle.com

99.97

0.2

11

2

43

Cruisecompete.com

99.97

0.2

11

2

44

Travelpod.com

99.97

0.2

11

2

45

Tripadvisor.com

99.97

0.2

11

2

46

Google.com/flights

99.98

0.2

11

2

47

Thebackpacker.net

99.98

0.2

10

2

48

Trippy.com

99.98

0.2

10

2

49

Airtreks.com

99.98

0.2

10

2

50

Cruiseprofessionals.com

99.98

0.2

10

2

51

Homeaway.com

99.98

0.2

10

2

52

Cheapflights.com

99.98

0.2

10

2

53

Autoeurope.com

99.99

0.1

6

1

54

Cruising.org

99.99

0.1

6

1

55

Insuremytrip.com

99.99

0.1

6

1

56

Onetravel.com

99.99

0.1

6

1

57

Xe.com

99.99

0.1

6

1

58

CheapOair.com

99.99

0.1

5

1

59

Goby.com

99.99

0.1

5

1

60

Dealbase.com

99.99

0.1

5

1

61

Travellr.com

99.99

0.1

5

1

62

Dopplr.com

99.99

0.1

5

1

63

Triporama.com

99.99

0.1

5

1

64

Booking.com

99.99

0.1

5

1

65

Hilton.com

99.99

0.1

5

1

66

Travelocity.com

99.99

0.1

5

1

67

Choicehotels.com

99.99

0.1

5

1

68

Agoda.com

100.00

0.0

0

0

69

Airfarewatchdog.com

100.00

0.0

0

0

70

Airtravelcenter.com

100.00

0.0

0

0

71

Bedandbreakfast.com

100.00

0.0

0

0

72

Bestwestern.com

100.00

0.0

0

0

73

Bing.com/travel

100.00

0.0

0

0

74

Bootsnall.com

100.00

0.0

0

0

75

Budgettravel.com

100.00

0.0

0

0

76

Farecompare.com

100.00

0.0

0

0

77

Flyaow.com

100.00

0.0

0

0

78

Frommers.com

100.00

0.0

0

0

79

Hipmunk.com

100.00

0.0

0

0

80

Hostelz.com

100.00

0.0

0

0

81

Hotels.com

100.00

0.0

0

0

82

Hotwire.com

100.00

0.0

0

0

83

Foursquare.com

100.00

0.0

0

0

84

Kayak.com

100.00

0.0

0

0

85

Lastminute.com

100.00

0.0

0

0

86

Lonelyplanet.com

100.00

0.0

0

0

87

Marriott.com

100.00

0.0

0

0

88

Oyster.com

100.00

0.0

0

0

89

Planetware.com

100.00

0,0

0

0

90

Priceline.com

100.00

0.0

0

0

91

Seatguru.com

100.00

0.0

0

0

92

Skyscanner.com

100.00

0.0

0

0

93

Starwoodhotels.com

100.00

0.0

0

0

94

Travbuddy.com

100.00

0.0

0

0

95

Travel.aol.com

100.,00

0.0

0

0

96

Travel.nationalgeographic.com/travel

100.00

0.0

0

0

97

Travel.yahoo.com

100.00

0.0

0

0

98

Travelzoo.com

100.00

0.0

0

0

99

Tripalertz.com

100.00

0.0

0

0

100

Wanderfly.com

100.00

0.0

0

0

101

Wayn.com

100.00

0.0

0

0

102

Webflyer.com

100.00

0.0

0

0

Uptrends performance monitoring

As a website owner, you realize that downtime equates to unhappy customers which could potentially result in your clients to patronize your competitor’s website. Many websites utilize an internal monitoring service which only provides a base line of information. For more reliable information, it’s critical that data is gathered from geographically dispersed locations from outside the firewall. We invite you to experience yourself why thousands of companies in 45 different countries rely on Uptrends as their external website monitoring solution. Simply register for a  free trial account and you’ll have full access to all our features for 4 weeks. During the trial period, we offer free customer support.

Methodology

Uptrends tested the availability of the front page of each website, at 5 minute intervals, using over 100 global checkpoints. If a website was not able to be reached, a second checkpoint from a different location performed another availability check. If the website was still not available, it was defined as an error. During the research period, only the availability of the front page was examined. Scheduled maintenance periods were not factored into these test results. For the period when a website was available, it was registered as uptime. During the period when errors were generated, it was registered as downtim