Find specific answers to technical questions
The Knowledge Base contains frequently asked technical questions, and their answers. If you're looking for a step-by-step guide for getting started, please try the Uptrends Academy.
General account settings.
Troubleshoot alert issues.
Questions about operators, operator groups, and authorizations.
Managing SLA objectives.
Monitor settings and monitor types
Questions about basic monitor settings, alert conditions, advanced settings, and maintenance periods.
Recording and uploading transactions and troubleshooting transaction monitoring.
Monitoring your MySQL and SQL Server database servers.
Analyzing DNS results and errors.
Setting up FTP & SFTP monitors.
Questions regarding Full Page Checks and Third Party Monitoring.
Working with HTTP(S) monitors.
Monitoring your SMTP and POP3 mail servers.
Explanation of the Real Browser Check.
Monitoring your SSL Certificates.
Troubleshooting HTTP(S) Web service probes.
Reporting and Dashboards
Working with custom dashboards and tiles.
Data interpretation, exporting data.
Interpreting errors, error types, and error codes.
Using the API to retrieve data from your Uptrends account.
View all checkpoint related questions.
Login and registration problems.
Account changes, billing and pricing, custom quotes.
Explanation about settings in the mobile apps.