In some cases, the name of the monitor that caused an alert is not suitable for text-to-speech conversion. To make your phone alerts understandable, you can enable speech-friendly monitor names. To enable speech-friendly monitor names:

  1. Navigate to Alerts > Integrations on the Main menu.
  2. Click your phone integration to open the editor.
  3. Select the checkbox labeled Use alternate monitor names.
  4. Click Save.
  5. Navigate to Monitors > Monitors on the Main menu.
  6. Click to open a monitor that uses phone alerts.
  7. Type a text-to-speech friendly name alternative in the box labeled Name for phone alerts located on the Main tab.
  8. Click Save.

Configuring the ideal speech-friendly name

At this moment, we don't have a test function available to demonstrate how the monitor name sounds in a phone alert message. Therefore, you may need to experiment before finding the best sounding option.

Tip: Changing the language of the phone alert can also help to achieve the best pronunciation. You can change the language for the phone alert in the Phone integration screen (Alerts > Integrations).