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Maintenance periods

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You probably don’t want to be alerted when your servers, websites, or web services are down for planned maintenance. Let’s say you have a consistent time in which your team performs routine maintenance on your company website, web servers, or web service. During that time, availability and performance can be affected, and your monitors may trigger alerts.

By setting up a maintenance period for your monitors, you can configure the specific dates and times ahead of time, and decide whether you would like to disable your alerts or monitors temporarily to avoid receiving errors.

When scheduling a maintenance period, you can choose the recurrence you’ll need. Periods can be configured one-time only, or on a daily, weekly, and monthly interval. Or, if your servers are scheduled to be periodically off-line on the last day of the month, you can manage the number of alerts you’ll receive on this date. Check out recurrency on the last day of the month for more details.

Create a maintenance period

You create maintenance periods on a per-monitor basis. To schedule your planned maintenance:

  1. Go to Monitoring > Monitor setup
  2. Click to select and open the monitor settings for the monitor scheduled to have maintenance.
  3. Click on the tab Maintenance periods
  4. Click the Add new maintenance period button.

Setting up a maintenance period

  1. Optionally add a description for your maintenance period.
  2. Set the Recurrence type (once, daily, weekly, monthly).
  3. Set the From and Until dates and times. These options change based on your Recurrence choice in the previous step.
  4. Choose between disabling just the alerts or disabling the monitor completely from the Maintenance Type list.
  5. Click the Set button.
  6. Click the Save button in the bottom left to save the changes you just made to the monitor settings.

Disabling alerts or disabling the monitoring entirely

The Add maintenance period setup window lets you choose a Maintenance type; Disable notifications only or Disable monitoring entirely.

  • If you select disabling all notifications, monitoring will continue and occurring errors will still be displayed in the event log, but no alerts will be sent.
  • If you choose to disable the monitoring entirely, no monitoring takes place and thus no errors will be logged, and no alerts will be generated.

Recurrence on the last day of the month

To set up a maintenance schedule that recurs on the last day of every month: Setting up a maintenance period for the last day of the month

  1. Create a new maintenance period as described above.
  2. Select Monthly in the Recurrence drop-down menu.
  3. Select 31 in the On day drop-down menu and click Set
  4. Click the Save button to save the changes you just made to the monitor settings.
Note: Even if a month contains fewer than 31 days, this schedule will take effect on the last day of every month.

Efficiently configure maintenance routines by using monitor templates

Suppose you want to schedule maintenance for multiple monitors at once, you can use a Monitor Template.

Perform clean-ups and delete items

If you want to review the maintenance periods you or a coworker created earlier, go to Account Setup > Maintenance periods, or click Select all similar periods in the monitor’s Maintenance periods tab.

The Maintenance periods list shows all maintenance periods in your account, so you can review and delete unwanted periods and perform clean-ups. You can use the monitor filter All monitors to make your selection more specific.

Note: By default, the Maintenance periods list only shows one-time events. For a view of the other types click the settings button in the upper right-hand corner and select Recurring periods.

Clean up your past maintenance periods

  1. Select one time periods or recurring periods by clicking the settings button in the upper right-hand corner and click Set. Choose periods to display
  2. Click the Clean up button.
  3. The Clean up dialog window will display the number of periods that are in the past.
  4. Click Ok to delete all selected past events.

Delete all maintenance periods

Delete all maintenance periods that are currently listed:

  1. Select one time periods or recurring periods by clicking the settings button in the upper right-hand corner and click Set.
  2. Click the Delete all button.
  3. The Delete all dialog window will display the number of periods that are selected and will be deleted (all periods are selected and will be deleted).
  4. Click Ok to delete all maintenance periods.
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