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Transaction monitoring

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Transaction monitoring, also known as web application monitoring, is used to check the correct functioning of user interactions on your website. The interaction could be a simple login or all the actions that are needed to purchase a product in your webshop.

In order to monitor these user interactions you need to put them in a script that can be run again and again to check if everything still works as expected. Uptrends offers the transaction recorder (as a Chrome extension) to build a script in an easy way. Once you have recorded the script you can refine it yourself (self-service transactions) or ask Uptrends support to tune the script (full-service transactions). If you’re good at scripting, you can decide to skip the recording and put your own script into a transaction monitor right away.

When you upload a transaction recording to your Uptrends account, a transaction monitor will be created with some basic information. You will have to adjust some settings to fit your needs.

Once you’ve tested your transaction monitor and are happy with the way it works, proceed and set up alerting for it. After all, this is what it is about - to be alerted when things are not working as expected.

We have a detailed step-by-step Academy course: “Web application monitoring” to take you through the basics all the way to transaction monitoring success.

1. Introduction

If you are new to web application/transaction monitoring, you will find some background knowledge in the following articles and lessons:

2. Planning your transaction monitoring

Understanding the mechanics of your transactions, the functionality you need to test, and the impact of your monitoring on your systems is a crucial part of planning your transactions. You also may have to involve other teams at your company to set up transaction monitoring.

3. Recording your transactions

Using the transaction recorder properly leads to cleaner recordings and faster monitor setup time.

4. Editing and testing your transaction script

Once you’ve recorded your transaction, and you’ve chosen to test the script yourself (you can also let our Support team handle your testing) you need to troubleshoot the resulting script, setup content checks if you haven’t already, and adjust the vault permissions on newly created items. Finally, you need to keep an eye on the monitor in staging mode before moving your monitor to production.

5. Results of transaction monitoring

Once your transactions are monitored, you’ll receive feedback. There are a number of sources you can look into to find out what is going wrong, when things go wrong.

6. Troubleshooting

When the transaction monitoring does not work out as expected, here are a few things to check:

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