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Synthetics

Email server monitoring

Monitoring your SMTP, POP3, and IMAP email servers is essential

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Because communication matters

Email is still the most efficient means of business communications. Despite Twitter, other social media channels, and messaging apps, email remains the preferred means of maintaining relationships between businesses and customers. Make sure those lines of communication remain open with Email Server Monitoring from Uptrends.

Root-cause report
Root-cause report

A lot depends on your email

Your business's productivity, customer perception, and to some degree your revenue depends on the ability of your employees and customers to communicate freely. A failure in your email communications can cost you more than time and hardware. Learn about impending problems before they affect your business.

Monitoring

Three-stage approach

Email communications require a lot of moving parts, so make sure you're watching the three key indicators.

Availability

Can we find your email servers? Server failures and routing issues can knock you out of the game quickly. Testing for availability is your first line of defense when it comes to keeping your lines of communication open.

Performance

How long should it take to receive a response from your email servers? Monitoring for performance can let you know about bandwidth and server load issues that may lead to a failing system.

Connectivity

So your server is up and responding quickly, but can a client connect successfully? Can the system authenticate a user? By testing the connection process directly, you will know that your entire system is working as it should.

Flexibility

Choose your protocol

Check your SMTP, POP3, and IMAP protocols with Email Server Monitoring from Uptrends

SMTP

Uptrends' SMTP monitor contacts your SMTP (sending) server and attempts to make a connection. If your SMTP server is failing, users can't send emails.

POP3

Uptrends checks your POP3 email server to make sure that mail clients can connect to your server to retrieve emails for reading. If we can't connect, neither can your users.

IMAP

IMAP grants synchronized email access across devices. Uptrends connects to ensure that the protocol continues to function and responds as expected. You can also check your SSL certificate.

Alerting

Know when your mail server fails

Mail servers can go down quietly. Don't wait hours before finding out. With Uptrends you'll know in minutes.

Root-cause report

Alternative alert options

If your email server goes down, it probably won't do much good to send you an email alert. With Uptrends, you can pick your preferred communication methods including SMS, voice/phone, push notifications via the Uptrends app, or integrations like Slack and Pager duty.

Engage your teams

Sending notifications to the wrong or off-duty team members probably isn't your best option. Using duty schedules and operator groups, you can make sure the right teams and team members get the notification. If an issue goes on too long, alert escalations can bring in more support.

Monitor from your users' locations

Monitor your email servers externally using our global network of 209 checkpoints. Identify localized issues and problems external to your firewall that affect your communications.

Reports

Uptrends scheduled reports and customizable dashboards enable you to see uptime and performance trends that affect your email servers. Spot potential problems before your servers fail.

Keep communications flowing. Try Uptrends Email Monitoring today.

Try Uptrends Email Monitoring free with a 30-day trial. No credit card or commitment needed!

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