Secure Website Monitoring
Product security is a top priority at Uptrends. To that end, Uptrends uses agile principles in the software development lifecycle. We apply security efforts throughout the development process, and due to the rapid release cycle of the agile process, we can quickly discover and address security-oriented software defects.
Single Sign-on (SSO)
Uptrends supports Single Sign-on (SSO) based on SAML 2.0. SSO gives you control over user access to the Uptrends application. You can easily grant and revoke access as your team changes.
TLS and HSTS
Uptrends uses TLS 1.2 or higher and HSTS for all internal and external communication between all system components to ensure we conduct your monitoring service securely.
The Uptrends Vault stores your sensitive data securely. Uptrends encrypts the data immediately, and Uptrends only decrypts the data when needed for your monitoring.
ISO 27001 security compliance
Uptrends is ISO 27001 certified. ISO 27001 is a standardized management approach for the ongoing security and control of sensitive information. ISO 27001 is a system of strict rules and controls applied to people, processes, and IT systems required to ensure that they operate securely, and any data we process for our customers remains private. An external independent third-party certifies that Uptrends is compliant with the security standard.
The confidentiality and integrity of your data are important to us, so we follow industry best practices complying with or exceeding ISO 27001 data storage security requirements. Also, we require the same level of security from any data centers we employ for data storage.
Uptrends limits the amount of personal user data stored for the users that access the Uptrends portal. Uptrends stores the users' names, email addresses, and optionally, mobile phone numbers.
If a customer closes an account or the trial expires, Uptrends deletes the account data 60 or 30 days afterward, respectively.
Uptrends' security goes well beyond our data storage. We take security seriously in all aspects of our operation.
Every Uptrends employee, contractor, and relevant third-party user attends awareness and security training at the time of hire with continued training and updates for the duration of their tenure with Uptrends.
As part of ISO 27001 compliance, Uptrends has established an Information Security Management System (ISMS) that clearly states the internal information security practices and which operations, departments, and roles these processes and practices are responsible for and how to conduct them.
Every employee is bound to signed Non-Disclosure and Confidentiality agreements legally binding them to adhere to Uptrends' confidentiality policy during their tenure and beyond.
Concerns and incidents
Have you noticed any abuse, misuse, exploitation, or experienced an incident with your account data or security? File a support ticket, and we’ll get back to you.File a support ticket