London, UK – January 21, 2026 – ITRS today announced the successful completion of its acquisition of IP-Label, a premier Digital Experience Monitoring (DEM) provider headquartered in France.
The transaction, first announced on January 8, 2026, adds IP-Label’s 310+ enterprise customers and Gartner-recognized Ekara platform to ITRS’s observability solutions portfolio.
“We’re excited to officially welcome the IP-Label team to ITRS,” said Ryan Terpstra, CEO of ITRS. “This acquisition strengthens our ability to deliver holistic observability for financial services and regulated industries — from IT infrastructure to digital experience.”
“We’re thrilled to begin this new chapter with ITRS,” said Philippe Borfiga, Co-CEO of IP-Label. “Our customers will benefit from the combined strength of both organizations while continuing to receive the same exceptional service from their IP-Label team.”
About ITRS
ITRS provides real-time monitoring and observability solutions that help financial institutions and enterprises ensure operational resilience, performance, and compliance. Trusted by leading banks and global multi-brand enterprises, ITRS enables teams to detect, diagnose, and resolve IT issues before they impact their customers or their business. Learn more at www.itrsgroup.com.
About IP-Label
Founded in 2001 and headquartered in La Garenne-Colombes, France, IP-Label is a leader in Digital Experience Monitoring. Through its AI-powered Ekara platform, IP-Label helps enterprises monitor and optimize the performance of their critical digital services across web, mobile, API, thick client applications, and VDI. The company serves 310+ customers across 25 countries and was recognized in Gartner’s 2024 and 2025 Magic Quadrants for Digital Experience Monitoring. For more information, visit www.ip-label.com.