ITRS named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring.

Bring real-browser synthetic traces into your OpenTelemetry stack

Stop juggling dashboards and timestamps to trace a single outage. With Uptrends’ OpenTelemetry integration, your real-browser synthetic data flows straight into Grafana, Elastic, ITRS Analytics, or any OTel-compatible backend.

Dashboard monitoring overview of performance, load times, uptime and errors

Observability now connects user clicks to backend spans

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See problems sooner

Real-browser synthetic traces appear instantly in your observability dashboards, so anomalies surface before users are affected.

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Find root causes faster

Each trace links straight to the exact Uptrends run, filmstrip, and waterfall for instant visual diagnosis.

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Fix issues with less guesswork

Correlated traces and metrics point you straight to the failing service, with a one-click pivot into Uptrends for full visual evidence.

Unified

Connect the dots between end users and backend systems

If synthetic monitoring and system telemetry live in silos, you know a flow failed but can’t see the root cause. Correlation takes hours, not clicks. With OpenTelemetry export, every synthetic run becomes a trace you can open in your observability tool.

  • Trace every failure: Export synthetic results as OpenTelemetry traces to pinpoint the exact backend service that regressed.
  • See what users saw: Deep-link back to the same run in Uptrends for filmstrips, waterfalls, and screenshots.
  • Close the loop fast: Move from alert to root cause in one continuous flow, accelerating issue resolution.
Waterfall view in observability dashboard

See your first synthetic trace in ITRS Analytics

Triage backend issues, see real-world impact, and verify fixes.

Platform Operators

Plug into your existing workflows

Integrating new data sources often means schema mapping, agent installs, and migration risk. Using OpenTelemetry, your high-fidelty synthetic data flows directly into dashboards, alerts, and pipelines you already use.

  • Integrate cleanly: Connect any OTel-compatible backend like Grafana, Elastic, or ITRS Analytics.
  • Simplify routing: Send data from specific monitor groups to different OpenTelemetry endpoints
  • Manage observability as code: Use Terraform or API configs to manage monitors as code, keeping observability compliant and reproducible.
DEM data in an observability dashboard
Observability Leaders

Drive efficiency, consistency, and control at scale

Managing observability at scale means balancing visibility, governance, and cost across global teams and environments. Uptrends’ OpenTelemetry compatibility helps you bring real-browser synthetic insights into your unified observability strategy.

  • Streamline architectures: Consolidate Digital Experience Monitoring into your observability platform to reduce platform sprawl.
  • Future-proof investments: Align with open standards like OpenTelemetry to keep data portable as your stack evolves.
  • Strengthen governance: Establish consistent, auditable data practices across regions and business units without slowing innovation.
Uptrends data flowing into observability platforms via OTel
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Frequently Asked Questions

If you'd like a closer look or personalized guidance, we'll be happy to show you how Uptrends can be customized for your specific needs.

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Most observability tools run simple HTTP checks from within their own cloud. Uptrends tests real user journeys in the latest browser versions from global, non-cloud checkpoints, capturing what users actually experience (including MFA and SSO flows). The result: higher accuracy, stronger evidence, and better correlation with real-world performance in production.

Because traces from synthetic checks reveal where an issue begins, even when no live traffic is hitting that path. By correlating synthetic traces with backend spans, SREs can spot regressions earlier and test fixes before end users are impacted.

The integration covers Uptime, Browser, Transaction, and Multistep API (MSA) monitors. Each run can export its result as an OpenTelemetry trace and key metrics, letting you analyze synthetic checks for web, API, and end-to-end user transactions inside your observability dashboards.

Synthetic data is transmitted over a secure OTLP/gRPC endpoint using either API key or username/password authentication. Only traces and lightweight metrics are sent to keep ingestion lean and secure.

Uptrends gives you full visibility without overwhelming your observability pipeline. Only lightweight OpenTelemetry traces and key metrics are exported, not heavy assets like filmstrips, waterfalls, or screenshots. Those stay securely in Uptrends and are accessible via a deep link in each trace. This approach keeps your ingestion lean, your dashboards responsive, and your storage costs predictable.

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