When Uptrends became part of ITRS, we knew we were joining a team deeply committed to innovation, precision, and people — whether those people were troubleshooting transaction journeys from their laptops at 8am or keeping enterprise-scale operations online 24x7.
We’ve come far since then. By combining expertise across digital experience monitoring, hybrid IT infrastructure monitoring, and real-time application performance monitoring, we’ve built an observability platform for the teams who keep society’s critical technology working.
Years in the making — and just the beginning
ITRS has been recognized in the 2025 Gartner® Magic Quadrant™ for Observability Platforms for the first time.
For us, this recognition reflects our dedication to building solutions that:
- Offer peace of mind with visibility into mission-critical IT.
- Make your life easier with fast alerting and actionable insights.
- Are purpose-built to solve your specific problems.
Whether you’re in SaaS, telecom, financial services, healthcare, or public sector IT, chances are you’ve seen a synthetic check flag a problem — but the root cause is hidden in a backend system you don’t control or can’t see directly.
That’s one piece of the observability puzzle.
To truly stay ahead of issues, you need a 360-degree view connecting frontend experience with backend behavior, across systems you own and those you depend on. Observability makes that possible by bringing together diverse signals into one coherent picture.
Your feedback shapes our roadmap
We’re not stopping here. We know there’s more to do. Your input continues to influence how we connect the dots across tools, teams, and technologies, turning insights into action and complexity into clarity.
Everything we’ve built is grounded in making your day-to-day easier and your critical systems more resilient. When you’re responsible for keeping web services running smoothly, you don’t need data overload — you need control, confidence, and capabilities that help you act fast.
Watch this space
Our observability journey is just getting started.
Gartner Disclaimer
Gartner, Magic Quadrant for Observability Platforms, by Gregg Siegfried, Matt Crossley, Padraig Byrne, Andre Bridges, Martin Caren, July 2025. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
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