ITRS acquires IP-Label. Read the press release.

Receive automatic email notifications for newly created tickets

Operators can now receive automatic email notifications when new tickets are created. The new Receive all ticket notifications permission automatically adds operators to the ticket and ensures they receive all follow-up emails.

In Enterprise accounts, this permission is assigned to administrators by default, but can also be granted to any operator. In non-Enterprise accounts, the permission is permanently assigned to the account administrator.

Operator permission to receive automatic email notifications for newly created tickets

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