Free
For individuals who need basic uptime validation from real-world locations.
What's included:
- 1 User Manage your account with a single operator. Perfect if you need simplicity.
- Pre-selected Checkpoints Choose one region (Americas, Europe, Middle East + Africa, or APAC) and your tests will run from any checkpoint (a server that simulates real user actions) in that region.
- 15 Uptime (5 min) Check websites (HTTPS, SSL) and uptime every 5 minutes to proactively detect issues.
- 3 Public Status Pages Check websites (HTTPS, SSL) and uptime every 5 minutes to proactively detect issues.
- Email Alerts Receive instant email notifications when issues are detected, so you can respond quickly.
- 7 Days Raw Data Retention Access full measurement details from the past 7 days. Review recent incidents and performance trends easily.
- Online Documentation Browse self-service setup and troubleshooting guides to resolve issues quickly.
Core
For teams that need regional availability and performance monitoring.
Everything in Free, plus:
- 10 Users Enable small teams to collaborate on monitoring and incident response.
- Multiple Checkpoints Regions Choose from multiple regions (Americas, Europe, Middle East + Africa, or APAC) and your tests will run from any checkpoint (a server that simulates real user actions) in those regions.
- Uptime (2 min) Review detailed measurements from the past 60 days. Investigate recurring issues, validate fixes, and analyze medium-term trends.
- Browser (10 min) Test web pages in the latest Chrome and Edge for accurate performance metrics every 15 minutes — unlike outdated browser checks that can mislead.
- RUM (add-on) Monitor how real users interact with your web services across regions and devices to validate real-world experience. Synthetics lets you test proactively; RUM captures the issues you don’t know to test for yet.
- SLA Monitoring Track uptime and performance against your SLA goals to demonstrate compliance.
- 10 Public Status Pages Keep end users up to date about issues with branded, recognizable status pages.
- 240 SMS Credits Receive up to 240 SMS notifications, so you can rapidly respond to emerging incidents.
- Support (ticket only) Submit tickets through our website for guidance from our knowledgeable support team.
- 180 Days Data Retention Access trend metrics and summaries from the past 180 days. Identify long-term patterns and track improvements.
Pro
For SRE and Ops teams monitoring critical web and API user journeys.
Everything in Core, plus:
- 25 Users Expand access for up to 25 users. Enable greater collaboration across IT Operations, DevOps, and Product teams.
- 230+ Multi-Select Checkpoints Run tests from over 230 global checkpoints (servers that simulate real user actions). Choose specific cities from New York to Tokyo to Dubai for accurate insight that cloud-only providers often miss.
- Uptime (1 min) Simulate multi-step user transactions (e.g. logins, forms, checkouts) every 10 minutes. Check workflows complete without errors, broken elements, or failed redirects.
- Browser (5 min) Simulate multi-step user transactions (e.g. logins, forms, checkouts) every 10 minutes. Check workflows complete without errors, broken elements, or failed redirects.
- Transaction (5 min) Simulate multi-step user transactions (e.g. logins, forms, checkouts) every 10 minutes. Check workflows complete without errors, broken elements, or failed redirects.
- API (1 min) Simulate multi-step user transactions (e.g. logins, forms, checkouts) every 10 minutes. Check workflows complete without errors, broken elements, or failed redirects.
- Waterfall Charts & Filmstrips See a detailed breakdown of how each page element loads, helping diagnose slowdowns. Capture screenshots of your site at each loading stage for visual troubleshooting.
- Unlimited Public Status Pages Keep end users up to date about issues with as many branded status pages as you need.
- 600 SMS Credits Receive up to 600 SMS incident notifications. Stay on top of critical alerts and enhance team communication.
- Support (Ticket & Live Chat) Get help via tickets or live chat for faster answers and real-time troubleshooting.
- 365 Days Data Retention Keep trend metrics and summaries for 1 year. Analyze seasonality, track improvements, and prove reliability.
Enterprise
For observability teams standardizing monitoring across the organization.
Everything in Pro, plus:
- Unlimited Users No limits on team size. Add as many operators as needed for your organization.
- Monitor From Within Firewall Monitor internal services not accessible via the public internet with lightweight, Linux-based (or Windows-based) checkpoints.
- Uptime (30 seconds) Gain visibility into real user sessions worldwide to capture every user’s experience across regions and devices. Synthetics lets you test proactively; RUM captures the issues you don’t know to test for yet.
- API (30 seconds) Gain visibility into real user sessions worldwide to capture every user’s experience across regions and devices. Synthetics lets you test proactively; RUM captures the issues you don’t know to test for yet.
- OpenTelemetry Send monitoring data into your observability stack with OpenTelemetry. Unify insights and accelerate root cause analysis.
- Monitoring as Code (Terraform) Manage monitors as code with Terraform. Automate monitoring deployment and management to drive time efficiencies and reduce manual effort.
- Concurrent Testing Automate user provisioning to save admin time, reduce errors, and keep access up to date.
- Advanced User Management Control access and permissions with fine-grained roles, team hierarchies, and audit logs (ideal for multi-team or multi-brand environments).
- Advanced Monitor Management Manage monitors at scale with templates and automation. Ideal for complex enterprise environments and workflows.
- Single Sign-On (SSO) Simplify secure access with your existing enterprise identity provider. Reduce password fatigue and strengthen compliance.
- Priority Support Access onboarding guidance and training based on your team’s specific goals.
- 1200 SMS Credits Receive a premium SMS notification allowance for comprehensive alerting across large enterprises.
- Performance Reviews Access onboarding guidance and training based on your team’s specific goals.
- 730 Days Data Retention Extend data retention to 3 years for comprehensive historical analysis and compliance requirements.
- Onboarding Services Regularly review your success with our monitoring experts and get optimization recommendations.
- Dedicated Account Team Work directly with your account team for priority issue resolution.
How our pricing works
Cost Breakdown Explanation
Starting credits included
Every plan includes a base number of monitoring credits.
Buy extra credits anytime
Increase monitor coverage as your services grow.
Your total cost
Credits never expire and can be moved around.
Monitor pricing table
| Monitor type | Credits required | Price in Core | Price in Pro | Price in Enterprise |
|---|---|---|---|---|
|
Uptime
|
6 credits | $42$46 | $60$66 | Custom |
|
Browser
|
50 credits | $350$385 | $500$550 | Custom |
|
Transaction Step
|
50 credits | Not available | $500$550 | Custom |
|
API Step
|
15 credits | Not available | $150$165 | Custom |
Your 30-day free trial
Set up in minutes
- Start with agentic monitor setup
- Select test locations near real users
- Monitor business-critical services
Get your first insights
- Log back in for personalized insights
- See what’s working and expand coverage
- Identify regional, ISP, or web journey issues
Operationalize at scale
- Connect to your workflows (OTel + IaC)
- Quickly respond to emerging issues
- Pinpoint user vs service impact
Frequently Asked Questions
What exactly are monitoring credits?
Monitoring credits represent your annual monitoring capacity. Each monitor type uses a certain number of credits based on how complex it is and how often it runs. Your plan includes a set number of credits that you can distribute across different monitor types as needed.
How many monitoring credits do I need?
The number of credits you need depends on the type and number of monitors you run. Simple uptime checks use fewer credits, while browser or multi-step API monitors use more. You can use our calculator to estimate your usage and choose the right plan with confidence.
Do monitoring credits expire?
Monitoring credits do not expire within your annual term. You can reallocate them at any time as your monitoring needs change. At the end of your contract year, your credit allocation resets based on your renewed plan agreement.
What happens if I stop using a monitor?
When you remove a monitor, the monitoring credits assigned to it are immediately freed. You can then reuse those credits for other monitors without any delay. This gives you flexibility to adjust your monitoring setup as your environment evolves.
What happens if I exceed my credits?
If you approach or exceed your credit allocation, you have clear options. You can upgrade your plan, add additional credit bundles, or discuss expansion with your account team. We do not apply hidden overage charges without agreement.
Can I mix different monitor types?
Yes. Monitoring credits are flexible and not tied to a specific monitor type. You can distribute them across uptime, API, browser, and transaction monitoring however you choose, based on your current priorities and technical needs.
Can I increase monitoring credits?
Yes. You can upgrade your plan or purchase additional monitoring credits at any time during your annual term. This allows your monitoring capacity to grow alongside your infrastructure without waiting for renewal.
Why is there a minimum commitment?
Your annual commitment represents reserved monitoring capacity. It ensures predictable pricing, stable platform investment, and guaranteed availability. This approach avoids unpredictable usage-based billing and gives you cost certainty throughout the year.
How is Uptrends more flexible than other vendors?
Vendors like Datadog and Dynatrace price based on variable usage, which create unpredictable cost increases as you scale. Our pricing provides flexibility and predictability. Allocate credits as your needs change, without worrying about usage-based billing spikes.