ITRS has been named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring — for the second year running.
We’ve spent another year working alongside you to solve real problems, scale what works, and prepare for what’s next.
If you’re delivering resilient, high-performing digital experiences while meeting evolving compliance demands, our direction is shaped by your needs.
Built for the teams driving observability forward
For operators and monitoring teams: We reduce noise and help you surface the insight that matters. Whether you’re managing SLAs across global regions or extending visibility into complex internal services, Uptrends delivers actionable insights backed by real-time analytics and deep operational context.
For builders and platform engineers: we provide monitoring that fits into infrastructure-as-code workflows. With our Terraform Provider and a roadmap focused on AI-driven configuration, we’re reducing setup time and enabling intelligent automation.
For digital owners and program leads: we help you turn observability into a strategic signal by connecting performance data to the end-user experience, operational risk, and business KPIs. Uptrends makes sure DEM insights are accessible, secure, and ready to act on.
What’s next from Uptrends?
Compatible by design
Monitoring should plug into your stack, not sit beside it. That’s why Uptrends is aligning with your observability pipeline, supporting open data standards, clean APIs, and integrations that flow easily into platforms like Grafana, Elastic, and beyond.
Configurable by code and AI
Manual monitoring doesn’t scale. We’re reducing reliance on UI clicks with Terraform support and we’re progressing this to AI-driven configuration. Create, optimize, and adapt your monitoring automatically to reduce manual effort and human error.
Designed for environments where visibility matters most
Whether you’re monitoring critical services behind firewalls or external-facing services under regulatory scrutiny, we help you see what matters. With Linux Private Checkpoints you gain deeper internal visibility, while integration with ITRS Analytics applies critical business context to your web service performance.
Our focus: Integrate, scale, simplify
The future of Digital Experience Monitoring (DEM) is automated, holistic, and embedded into how your teams already work.
Our roadmap is shaped by DevOps and platform engineering teams standardizing observability. By SREs scaling globally with less overhead. And by cloud architects ensuring uptime and compliance under pressure.
ITRS is recognized in the Gartner Magic Quadrants for both Digital Experience Monitoring and Observability. This sharpens our focus, but your expectations are what drive us.
Our mission is clear: make society’s critical technology work via automated and holistic IT observability solutions.
To everyone building and running the systems society depends on: thank you for pushing us to go further. You’re the reason we’re making DEM smarter and more aligned with how you build, operate, and innovate.
ITRS named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring
Access the report and our thank you note.
Gartner Disclaimer
Gartner, Magic Quadrant for Digital Experience Monitoring, by Padraig Byrne, Pankaj Prasad, Martin Caren, D.B. Cummings, Matt Crossley, Tanmay Bisht, October 2025. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.