ITRS named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience Monitoring.
See the latest features and product updates in Uptrends
View the API changelog and reported issues in the Incident log.
UPDATE
JAN 2025
We’ve updated our terminology to improve clarity when referring to what you buy in our platform. What was previously called a monitor is now referred to as a credit:
Go to menu to see the changes.
UPDATE
DEC 2024
We’ve added a new Error handling section in the MSA Visual step editor UI. This feature gives you more flexibility in handling MSA step errors, allowing better control and adaptability to dynamic web server behaviors.
Selecting the Continue execution after an error checkbox enables you to ignore errors that occurred in an MSA monitor step. This means that if a certain step encounters any errors (such as a bad request, request timeout, or failed assertion), the monitor will continue checking the remaining steps. Such errors will only be visible in the Step results and displayed as An error occurred during this step. These will not be reflected in any of your Errors overview dashboards or reports.
This error-handling behavior is similar to that of the Transaction monitors. For more information, refer to the Using ignore errors for optional steps and actions knowledge base article.
UPDATE
DEC 2024
Uptrends collects all your MSA monitoring results from the Checkpoint server, which are then directly stored and retrieved on the Uptrends platform.
With the Data protection feature, you can exclude specific monitoring information from being collected and stored on the Uptrends platform. This feature provides an added layer of security, ensuring that any sensitive information remains within your network environment and is not transmitted externally.
By default, the following checkbox options are enabled, allowing Uptrends to store and display information as part of your MSA monitoring results:
Unchecking any of the checkboxes will prevent the associated information from being sent to the Uptrends platform. Instead, an informational text will be displayed.
Please note that the Data protection feature is already available in Private locations. We are now extending this implementation to our public checkpoint network, such as MSA monitoring.
UPDATE
NOV 2024
To further customize your Uptrends alert email notifications, you can now use a wider range of variables in the email subject field:
Previously, the automatic variable {{@monitor.name}} was only supported for single and multiple monitors. Now, this expanded functionality makes it easier to categorize and track the status of your monitors via email.
For more information, refer to the Customizing the alert email subject knowledge base article.
UPDATE
NOV 2024
We’ve expanded the Audit log to record Permission changes that have been made to and from the following item types:
Check the Audit log knowledge base article to know more information.
