When you’re not receiving phone calls, please verify the following things:
Is your country available in the list of supported countries below? If your country and country code is not on the list, unfortunately, you cannot use phone alerts at this time. Please let us know if your country is not on the list.
If your country and country code is on the list of supported countries below and you’re not receiving alert phone calls, please try another outgoing phone number. You can change the outgoing phone number in the Phone alerts integration settings (learn how).
Verify that the operator’s phone number is correct and that their country code is on the list of supported countries and codes below.